CENTER for PROCESS INNOVATION

Robinson College of Business - Georgia State University

Tim Olsen

Email: timothy.olsen at ceprin.org
Personal web page:

Tim is a doctoral candidate at Georgia State University's Center for Process Innovation (CEPRIN) in the Robinson College of Business.

Expertise:

  • Service-oriented IT management
  • Business Process Management
  • Micro-outsourcing, crowdsourcing, and witkey platforms

Research:

  • Enacting service-oriented IT management
  • IT as a Shared Service
  • Crowdsourcing and Micro-outsourcing
  • Open Learning Networks in university environments

Education:

  • PhD, Georgia State University, 2011 (expected)
  • MS, Brigham Young University, 2007
  • BS, Brigham Young University, 2006

Selected Publications:

  • Olsen, T. (2011) “ Incorporating Crowdsourcing into Business Processes” CSCW 2011, Hangzhou, China.
  • Olsen, T. (2010) " Transcending IT Management Traditions: Transforming From Technology-oriented to Service-oriented IT Management," in Proceedings of the Southern Association of Information Systems Conference, Atlanta, GA.
  • Olsen, T. and Welke, R. (2010) “Moving Towards IT as a Shared Service” in Society for Information Systems Management (SIM) Academic Workshop, St. Louis, Missouri.
  • Olsen, T. and Mathews, K. (2010) “ A Micro-labs Design: Informal Learning in a Social Networked Setting” in International Academy for Information Management Conference, St. Louis, Missouri.

Experience:

Teaching

  • Instructor, Georgia State University, 2008-2010

Professional

  • Member, Association of Information Systems
  • Presenter:, NITIM PhD Network Doctoral Consortium "Service Innovations", Helsinki School of Economics, 2009.
  • Project Manager:, Genealogical Division, LDS Church, 2006-2007
  • Consultant:, Market Research, Softstudy, Inc., Santiago, Chile, 2006
  • IT Auditor:, Ernst and Young, 2005

Awards:

  • Amazon Web Services Teaching Award, 2010, 2011
  • Center for Teaching and Learning Research Fellow, Georgia State University, 2008-2010

Languages:

  • Spanish