Tim is a doctoral candidate at Georgia State University's Center for Process Innovation (CEPRIN) in the Robinson College of Business.
- Service-oriented IT management
- Business Process Management
- Micro-outsourcing, crowdsourcing, and witkey platforms
- Enacting service-oriented IT management
- IT as a Shared Service
- Crowdsourcing and Micro-outsourcing
- Open Learning Networks in university environments
- PhD, Georgia State University, 2011 (expected)
- MS, Brigham Young University, 2007
- BS, Brigham Young University, 2006
- Olsen, T. (2011) “ Incorporating Crowdsourcing into Business Processes” CSCW 2011, Hangzhou, China.
- Olsen, T. (2010) " Transcending IT Management Traditions: Transforming From Technology-oriented to Service-oriented IT Management," in Proceedings of the Southern Association of Information Systems Conference, Atlanta, GA.
- Olsen, T. and Welke, R. (2010) “Moving Towards IT as a Shared Service” in Society for Information Systems Management (SIM) Academic Workshop, St. Louis, Missouri.
- Olsen, T. and Mathews, K. (2010) “ A Micro-labs Design: Informal Learning in a Social Networked Setting” in International Academy for Information Management Conference, St. Louis, Missouri.
- Instructor, Georgia State University, 2008-2010
- Member, Association of Information Systems
- Presenter:, NITIM PhD Network Doctoral Consortium "Service Innovations", Helsinki School of Economics, 2009.
- Project Manager:, Genealogical Division, LDS Church, 2006-2007
- Consultant:, Market Research, Softstudy, Inc., Santiago, Chile, 2006
- IT Auditor:, Ernst and Young, 2005
- Amazon Web Services Teaching Award, 2010, 2011
- Center for Teaching and Learning Research Fellow, Georgia State University, 2008-2010